Refund Policy

We want you to be fully satisfied with every purchase you make, and we’ve created this clear, customer-focused refund policy to ensure a simple, hassle-free experience for all our customers.

To qualify for a return, your item must be unused, unopened, in its original undamaged packaging, and in the same condition as when you received it. You must submit your return request within 60 calendar days of your order’s delivery date. Returns initiated after this 60-day window will not be accepted.

To start a return, please contact our customer service team with your order number and the reason for your return. Once your request is reviewed and approved, we will send you full return instructions and the valid return shipping address. You are responsible for covering return shipping costs, unless your return is due to our error, including damaged, defective, or incorrectly shipped items.

After we receive and complete a full inspection of your returned item, we will process your approved refund within 5 to 10 business days. Your refund will be automatically issued to the original payment method used for your purchase. Please note that the time it takes for the refund to appear in your account may vary based on your payment provider’s processing schedules, which are outside of our control.

All transactions, refunds, and price adjustments on our website are processed exclusively in United States Dollars (USD). The refund amount will match the total USD amount paid at the time of your order, based on the exchange rate in effect on the date of purchase. We are not liable for any exchange rate fluctuations, or any fees charged by your bank or payment provider related to currency conversion.

We reserve the right to refuse any return that does not meet the eligibility requirements outlined in this policy, at our sole discretion. If you have any questions or concerns about our refund policy, please reach out to our customer service team for support.